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The British Government promised to create a “world-beating” system to track deadly Covid 19 infections – but it included an outdated version of the off-the-shelf spreadsheet software Microsoft. The result was disastrous.

When under pressure or lacking in expertise we can all be tempted to use a tool unsuitable for the job in hand. But whether fitting shelves or trying to halt a pandemic, we need to accept that cutting corners comes at a cost.

The Host

Tim Harford

Tim Harford’s long-running column in the Financial Times, “The Undercover Economist,” reveals the economic ideas behind everyday experiences. His first book, The Undercover Economist, was published in 30 languages and sold…